What happens on the call?
We talk through your open proposals: how many are out, how long they have waited, and where follow-up stalls. If a Recovery Audit makes sense, I say so. If it doesn’t, I say that too.
What do you need from us?
For the call, nothing. For the audit, an export of your open opportunities from your CRM. No logins, and no access to anyone’s inbox.
We already have a CRM. Why isn’t that enough?
A CRM records what your team enters. It doesn’t decide which proposal needs a touch this week, draft the note, or ask for a decision. Riftmark does that work and writes the result back into the CRM you already have.
Is this software?
No. You are hiring a practice, not buying a subscription. There is nothing to install, no seats, and no logins.
Do you contact our clients?
No. Every follow-up is drafted for your people to approve and send, from their own inboxes, under their own names.
Who sees our data?
David Chaidez runs every engagement. Access is the narrowest that lets the work happen, agreed in writing before it starts, and removed when the work stops. The confidentiality page says how that is set up.
What does it cost?
Fees are fixed and agreed in writing before any work starts. We discuss them on the call, once we know the size of your pipeline. We never charge a percentage of work won. Prices aren’t published.
Can you guarantee results?
No. Whether a client says yes is outside anyone’s control but theirs. We commit to the work and the dates: the audit within 15 business days, and a next step on every open proposal each week.
How is this different from hiring a business developer?
A business developer opens pursuits. Riftmark makes sure the ones already in flight are carried to an answer. Most of the firms we speak with already have someone in that seat; we work alongside them.
Is “revenue recovery” debt collection?
No. It means getting a decision on proposals you have already sent. We never collect invoices.